Media Upload

Objective

Understand how you can upload your own media to PuzzleMe

Become a Partner

The features listed on this page are only available if you're on our premium plan.

Overview

PuzzleMe allows you to upload your own images and audio files to our servers for use within your puzzles. We handle the upload, management and hosting for your media files, leaving you free from the need to host puzzle media at your end. You can upload media and use it for:

1. Jigsaw images
2. Sounds
   1. Jigsaw piece connection
   2. Jigsaw piece scattering
   3. Right answer
   4. Wrong answer
   5. Puzzle completion
3. Media for puzzle clues and quiz questions
4. Thumbnails and social share preview images

Usage

Steps to upload your media file

1. In the PuzzleMe creator form, click on the upload icon next to the media field.
2. This will open the media upload box.

Media upload box

• Uploading a file from your device
  1. Click on the file upload icon. This will prompt you to choose an image file from your computer.
  2. Select the file from your computer and click Open.
• Taking a picture from your camera
  1. Click on the "Camera" icon.
  2. If your browser prompts you for camera permissions, grant the camera permission.
  3. You will be able to see a preview from your camera.
  4. When you are ready, click on the Capture button.

3. The image you captured/uploaded would be shown in the preview. If you don't like the image, you can dismiss it using the icon in its top right corner.
4. You can also perform basic edits within the browser, such as tilting the image, increasing or decreasing the zoom levels, and cropping it in square, widescreen and portrait aspect ratios.

   

   Image editor

5. Once you have finished editing the image, click on the "Upload 1 file" button in the bottom left corner.
6. The image has now been uploaded and added to your puzzle. Click on "Done" to dismiss the media upload box.

   

   Uploaded image

Frequently Asked questions

I am on a free plan. Can I upload my media files?

Unfortunately no. Media uploads are currently available only on our paid plans. You can host your media files externally and link to them within PuzzleMe.

Where is my media hosted?

Your media files are hosted on our cloud servers.

Is there a file size limit?

While we do not impose a limit on the file sizes, we recommend keeping the file sizes below 1MB. For high resolution jigsaw images, we would recommend keeping the images below 4MB in size.

Is there a storage limit?

Yes. Your available storage space for media upload depends on your plan. Please contact us for more details.

How do I increase my storage limit?

Please reach out to us if you would like to increase the storage limit.

Can I upload two files with the same name?

No. Currently, each separate file must have a unique file name. If you have previously uploaded a puzzle file, and later upload a puzzle file with a different name, the older file would be overwritten. Any puzzles where you had used the older file would start pointing to the newer file.

Can I delete previously uploaded files?

Currently you cannot delete a file once it is uploaded. This feature will be released soon.

If I clone my puzzle, are my media files cloned too?

No. Cloning your puzzle does not clone the media files. Both the original and the cloned puzzle continue to point to the same media file.

Can I upload the files to PuzzleMe and link them elsewhere on my website?

Media files uploaded to PuzzleMe are only meant for usage within our puzzles. Media uploads are not meant as a file hosting service. You can NOT link to the files from outside PuzzleMe.

Is there a bandwidth limit?

Currently, there are no separate charges or bandwidth limits. However, we reserve the right to introduce any such limitations in the future. Please note that loads for any puzzles where the media files are linked, will count against your puzzle loads limit.