Frequently asked questions
Find quick answers to common questions about Crossword puzzles.
How can I download a Crossword puzzle in .puz format?
Unfortunately, exporting a puzzle file in the .puz format is not supported. There are two main reasons for this. First, exporting .puz files is technically challenging, as crosswords often include complex features that are difficult to preserve while maintaining the puzzle’s integrity. Second, the puzzle content may be proprietary, and exporting it in .puz format could infringe on intellectual property rights.
However, we do support exporting the puzzle’s contents in a CSV format.
Are uploaded puzzles public?
Puzzles you upload to the PuzzleMe Dashboard remain private. They only become public when you choose to publish them. Moreover, the way you publish determines how widely your puzzle is shared. Learn more about publishing options here.
I uploaded my puzzle file in the recommended import format, but the import failed.
We’re sorry about this. Please send us the puzzle file that failed to import. We will investigate the issue and get back to you as soon as possible.
How can I display row and column numbers outside the grid?
PuzzleMe allows you to display row and column numbers outside the grid through a setting in the Dashboard. This feature is available to partners on the Professional and Enterprise plans.